IAWD

The International Association of Waterworks in the Danube Catchement Area (IAWD) is offering a Benchmarking project for water supply utilities.

IAWD Logo.jpg

IAWD Benchmarking Project

2010

In cooperation with

Central and Eastern European Benchmarking Initiative

 

 

 

 

The Central and Eastern European Benchmarking Initiative (CEEBI) is currently using the following performance indicators:

 

Table: CEEBI Key-Performance Indicators in comparison with other benchmarking systems

CEEBI Key-Performance Indicators

IAWD 2005

IWA

OVGW

IBNET

EBC

Economic efficiency

   Unit total costs (costs/m3), divided in:

+

+

+

~

+ (metric)

    Unit running cost

 

+

+

~

+ (metric)

    Unit capital cost

 

+

+

 

+ (metric)

Total personnel divided in:

    Employees per 1,000 connections

+

+

+

+

+ (basic)

    Employees per mains length

+

 

+

 

 

    Employees per 1,000 people supplied

 

+

 

+

 

    Employees per system input

 

 

+

 

~ (metric)

Non-revenue water by volume

 

+

+

+

+ (basic)

Electricity costs divided in:

    Total energy consumption (kWh/m3)

 

+

+

 

~ (metric)

    Standardised total energy consumption (kWh/m3/1000 m)

 

+

+

 

 

Quality

Water losses (%)

+

 

+

~

 

Water losses per mains length (m3/km/day)

+

+

+

~

+ (metric)

Water losses per connection (m3/connection/year)

 

+

+

~

 

Infrastructure Leakage Index

 

+

+

 

 

Mains failures (no./100 km/year)

 

+

+

+

+ (metric)

Mains failures without transmission pipes (no./100 km/year) (to enhance comparability)

 

 

+

 

 

Average Network Age Index (NAX)

 

 

+

 

 

Quality of supplied water (% of total number of treated water tests complying with the standards)

 

+

+

 

+ (metric)

Sustainability

Mains rehabilitation (%/year)

 

+

+

 

 

Mains rehabilitation (%/year) without transmission pipes (to enhance comparability)

 

 

+

 

 

Water tariffs for a residential consumption of 150 m³

 

+

+

~

~ (basic)

Total cost coverage ratio (%)

 

+

+

~

+ (metric)

Reliability

Total reservoir capacity (within transmission and distribution system) (days)

+

+

+

 

 

Peak Supply Safety (%)

 

 

+

 

 

Service interruption (%)

 

+

+

+

~ (metric)